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Relate Counselling

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Through Relate we can offer you a counselling ‘chat’ service, giving you the opportunity to chat to a qualified Relate counsellor, during their opening hours.

This service allows you to be connected directly to a Relate online counsellor who will start an online conversation with you.

These sessions are by appointment only. Please call 01302 380271 to book a session. The opening times are:

Monday to Thursday 9am to 8pm
Friday 9am to 5pm
Saturday 9am to 1pm

Please be aware that there may be times when demand for the service is high, resulting in a slight delay in a counsellor becoming available.

How can counselling help?

Counselling helps people take time out from their situation and see it from a fresh perspective. Working with a counsellor gives a chance to think about what you can do to improve the situation and to explore complex or difficult issues in a safe and confidential environment.

What can Relate help with?

Relate, offer a range of counselling, it's not just traditional couples' counselling.

  • adult relationships – e.g. starting a new relationship, keeping a relationship healthy, separation, divorce, domestic violence, difficulties in talking/finding time together. It also supports people with managing difference and change, e.g. retirement or having children
  • family – the Relate counsellor encourages everyone who comes to have their say and to share their feelings, if they wish. Family mediation and child contact centres are offered in many locations
  • young people – problems at home or school, or help and advice with their own relationships
  • psychosexual – sex therapy

How can you access counselling?

As well as through the above service, Relate offer a range of options that best suit individuals in different situations. This could be webcam counselling, face-to-face etc. We can work with you to identify the best options available for you.

How do I access counselling?

Contact us on 0800 056 2424 or click here to complete our online application form.

Does Relate counselling cover the whole of the UK?

No it doesn't. If you're not based in England or Wales, please contact: 

Relationships Scotland

Telephone: 0345 119 2020

Relationships Scotland is a network of affiliated local services who provide relationship counselling, family mediation, child contact centres and other family support services across all of mainland and island Scotland. Their infoline is open Monday to Friday 9.30am to 4.30pm.

Relate Northern Ireland

Telephone: 028 9032 3454

Relate Northern Ireland's mission is to enhance emotional wellbeing in individuals, couples, families and communities by delivering professional counselling and therapeutic services. Their telephone appointment line is open Monday to Friday 9am to 5pm.

Should you require financial support from The Charity for Civil Servants once you have spoken to Relate Northern Ireland or Relationships Scotland, please contact us on 0800 056 2424.

Further Relate information

If you want to read more information from Relate you can access their national pages below. However to access the Live Chat you will need to remain on this site.

Relate for England.

Relate Cymru for Wales.

Relationships Scotland for Scotland.

Relate Northern Ireland for our users in Northern Ireland.

Give us a call...

For confidential support and advice call 0800 056 2424 Monday to Friday 8.30am to 5pm