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Stories

Read stories of those we've helped and how.

Every year, we help thousands of people from across the Civil Service community. Here are some of their stories. Sharing stories helps other people to reach out for help. If you’d like to share your story please email us.

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Aiden's story

Aiden’s story

A homophobic attack left Aiden feeling vulnerable and anxious. Therapy sessions helped him to recover but the cost of them risked pushing him into debt.
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Anna's story

Anna’s story

Anna was struggling to pay the bills and feed her children after her marriage broke down. When she needed a helping hand to get her through the next month, we were proud to help.
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Cecilia's story

Cecilia’s story

When mental health problems happen, they can feel overwhelming. But you don’t have to cope alone. We’re always here to offer advice and support. Cecilia got in touch when she was struggling. Here’s her story.
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David's story

David’s story

David turned to us for help at a difficult time when an illness stopped him working. He now shines as a volunteer, raising awareness in the Civil Service community.
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Dom's story

Dom’s story

When John was diagnosed with brain cancer, his son Dom became a carer overnight. He turned to us to help work out how to get the support he needed from his department.
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Frank's Story

Frank’s story

After 70 years of marriage, retired civil servant Frank was lost when Iris died. He turned to us for help and a listening ear.
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Marian’s story

Marian’s husband Graham was diagnosed with dementia with Lewy bodies (DLB) at 67. They adapted their home as Graham’s health worsened. When Graham died, Marian turned to us.
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Maya

Maya’s story

Maya cares for her mum, Sara, who’s recently been diagnosed with Alzheimer's. She juggles a busy job with her caring responsibilities. She reached out to get some support to help her manage her time.
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Rachel

Rachel’s story

When her partner was tragically killed in a car accident, Rachel’s life fell apart. Dealing with grief and a worsening financial situation, she turned to us.
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Stephen's story

Stephen’s story

Stephen recently described us as his shining light during the darkest time of his life. As part of our Champion Network, he tells his story to reach out to civil service colleagues who may also be struggling
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Tom

Tom’s story

Tom and Lucy’s daughter Sophie was diagnosed with epilepsy at just two years old. The family adjusted to the diagnosis but were faced with huge challenges. We helped them buy equipment to improve the quality of their lives together.
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Umme's story

Umme’s story

When Umme’s world fell apart, she turned to us. We were able to help cover funeral costs for her baby and give emotional support.
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