If you need to apply to us for help, you can start the
process right here.
You can begin your application for assistance in one of the ways
Note: Please note that the National Health Service,
Armed Forces, local authorities and county councils are not part of
the Civil Service.
APPLY TO US FOR HELP ONLINE
You can apply for help directly through our online
application form, powered by ThankQ. Click on the link below to
start your application:
FORM FOR ASSISTANCE (opens in new window)
NEED TO TALK TO SOMEONE IN CONFIDENCE?
FREEPHONE: 0800 056 2424 (open every working
Open every working day of the year, our Help and Advisory
Services team is ready to listen.
Whether you need some advice and information, or complete an
application for assistance, they'll be able to advise on your best
course of action.
DOWNLOAD AN APPLICATION FORM
The application form for assistance can be saved to your PC and
printed out for use.
The form contains necessary questions about your circumstances
to ensure we can offer the best Help and Advisory services
Any information you give us will be treated
in the strictest confidence.
And please sign the Data Protection Act section of the form so
that we can process your application.
CLICK HERE TO DOWNLOAD THE
APPLICATION FORM (note: .pdf file)
REQUEST AN APPLICATION FORM BY POST
However, we appreciate that some people cannot download the form
to their computers or have the ability to print it off.
So, if you are in this position, please complete a short form to
request that our Help and Advisory team send you an application
form in the post.
We will deal with your request and have a form in the post
within 2 working days.